• Every member creates a detailed profile on pawshare club, where you can read about each dog's behavior, size, care needs, and personality.

• Highly recommend setting up multiple coffee or brunch meetups, or even going on walks together. This way, you can get to know the other pawrents (& dog lovers) and their dog’s personality before committing to long term pet sittings

To ensure everyone’s safety, we enforce a zero-tolerance policy:

• If someone behaves inappropriately, users can easily report, which could result in their removal from the platform.

• We have ID check, a short dog care safety course and quiz, review system to help build trust and ensure the safety of our members.

Having said that, we encourage members to meet each other in public to see compatibility

No. We currently do not offer insurance through Pawshare Club. Some pet owners already have their own pet insurance.

Offering platform-wide insurance can significantly increase membership fees — and that's one of the main reasons traditional paid pet-sitting platforms charge high commissions per booking.

At Pawshare Club, our goal is different. We're building a community-driven, accessible pet care network that eases both the financial and emotional burden for pet lovers. We believe no pet should be left alone too long or surrendered simply because of cost and/or lack of local support.

If you're looking for extra peace of mind, we encourage members to explore their own pet insurance options. We have affiliate partnership with fetch and knose pet insurance. Our members can get discounts and/or 1-2months free. Please see https://www.pawshareclub.com/our-partners

Test their compatibility with a playdate is a must. see the blog post via https://www.pawshareclub.com/blog/pet-sitting-101-strategies-for-managing-multiple-dogs

Absolutely! Many of our members have lost a pet or recently moved and aren’t ready for a permanent pet yet — but still miss that special connection. Pawshare Club is a wonderful way to spend time with pets, even if you don’t have one of your own right now.

You can help by caring for a dog or cat — it’s also a great opportunity to see what kind of pet might best suit your lifestyle before making a long-term commitment.

If you're working toward a dog training certificate, this is a fantastic way to gain hands-on experience with different breeds and temperaments.

You might even meet fellow dog lovers who are interested in sharing pet duties, offering care support for each other — with or without having a pet at home.

We only accept dogs and indoor cats at this stage.

Unfortunately, no — for the safety of all members (humans and pets), dogs or cats with serious behavioural issues should not join Pawshare Club until their behaviour has improved.

While many of our members are loving and experienced pet lovers, most do not have professional training to safely care for pets with complex behavioural needs. This could put both the pet and the carer at risk.

If your dog needs extra support, we recommend connecting with a qualified trainer or professional pet sitter. You can also explore relevant Facebook groups and communities where you can get advice and guidance from professionals and peers.

Pawshare Club is built to support pet lovers like you—helping each other reduce the financial and emotional stress of pet care. While the spirit of the platform is community-driven, there are real costs involved in keeping it running securely and smoothly, including technology, support, and outreach.

Your contribution helps cover these costs and ensures we can keep improving the platform to better serve our members. We aim to keep our fees as low as possible—significantly more affordable than traditional pet-sitting services—so more people can access reliable, trustworthy support.

By subscribing, you’re not just accessing a service—you’re helping build a caring, sustainable community for pet lovers.

Not at all. Your account stays active, and your points are safe. You just won’t have access to Premium features.

Yes — all new members with a pet get 30 welcome pet care points as a one-time bonus when they join.
10 points = 1 x dog walk
20 points = 1 day or night care (up to 12 hours)
40 points = 1 day and 1 night care (up to 24 hours)

Pawshare Club uses a points-based system instead of money. You earn points by helping others — like dog walking or pet sitting — and then you can use those points when you need help with your own pet in the future.

Instead of paying someone directly, you’re giving back to the community either now or later.

✅ Earn points when you walk someone’s dog, host a pet, or help out.
✅ Spend points when you need support (like during holidays or busy times).
✅ No cash exchanged between members — just kindness, care, and connection.

This system helps make pet care more affordable and less stressful, especially for those on a tight budget & limited local support. It’s designed for people who believe in community, reciprocity, and long-term sustainability over profit.

If you're curious about how points are earned, used, or valued, check out our full guide via https://www.pawshareclub.com/how-points-work

Pawshare Club is a community platform that helps dog owners and dog lovers connect — but we don’t provide pet-sitting services ourselves. Any pet care arrangement is made directly between members.

While we do our best to facilitate a safe, trusted environment, we can’t take responsibility for any injury, damage, or disputes that happen during pet care swaps. It’s important to only make arrangements you’re comfortable with, clearly discuss expectations with each other, and use good judgment.

We recommend considering your own insurance or asking the other member if they have any cover in place.