Terms of service.
Effective Date: 19/08/2025
Welcome to Pawshare Club. These Terms and Conditions govern your access to and use of our website and related services. By using our services, you agree to comply with these Terms. If you do not agree, you must not use our platform.
1. Definitions
"Platform" refers to the Pawshare Club website and any related services we provide (whether via web browser or other digital access point).
"User" refers to any individual accessing or using the Platform.
"Content" includes text, images, reviews, pet profiles, messages, or any other materials submitted by Users.
"Services" refers to the pet-sitting matching features, messaging, and other related functionality offered via the Platform.
2. Acceptance of Terms
By using the platform, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other legal notices or guidelines posted within our app. These
terms may be updated from time to time, and it is your responsibility to check for changes.
3. Use of Services
Pawshare Club connects pet owners and sitters for mutual pet care exchange. Users must use the Platform only for lawful purposes and must not:
Engage in fraud, harassment, or unlawful behaviour
Infringe on others' privacy, intellectual property, or rights
Attempt to interfere with the Platform or its security
Submit harmful, offensive, or misleading content
4. User Accounts
To access certain features of pawshare club, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for
all activities that occur under your account.
You agree to:
Provide accurate and up-to-date information when creating your account.
Notify us immediately of any unauthorized use of your account or security breach.
Not share your account credentials with others.
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent or harmful activities.
5. User Content
You may have the ability to submit or post content, such as pet photos, reviews, or other materials. By submitting content, you grant pawshare club a non-exclusive, worldwide,
royalty-free, perpetual license to use, modify, display, and distribute your content in connection with our services.
You represent and warrant that:
You own or have the necessary rights to use and distribute the content you submit.
Your content does not infringe on the intellectual property or privacy rights of others.
Your content is not defamatory, offensive, or unlawful.
We reserve the right to remove or modify any content that violates these terms or is otherwise deemed inappropriate.
Pawshare Club is committed to maintaining a safe and respectful environment for all users. To achieve this:
Users can report inappropriate behaviour or Content using built-in tools.
Moderation is performed manually.
We may suspend or terminate access for conduct violating our Terms or Community Guidelines (harassment, abuse, or inappropriate content).
6. Privacy and Data Collection
By using the pawshare club app, you acknowledge that your data, including geolocation and usage behavior, may be collected and used in accordance with our Privacy Policy.
The accuracy of location-based services provided by pawshare club depends on third-party services such as GPS (or mobile network providers if applicable), and we do not guarantee precise results. Use of location services may be subject to data charges from your carrier.
By using our website, you acknowledge and agree that we may collect and use anonymized data for analytics and marketing purposes, including through tools such as Meta Pixel.
8. Third-Party Services and Links
Our app may contain links to third-party websites or services that are not owned or controlled by pawshare club. By using these features, you agree to
comply with the terms of those service providers. pawshare club assumes no responsibility for the content or accuracy of third-party services.
9. Disclaimer of Warranties
pawshare club provides its platform and services "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that our services will be
uninterrupted, error-free, or free from viruses or other harmful components.
To the fullest extent permitted by law, pawshare club disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and
non-infringement.
10. Limitation of Liability
To the maximum extent permitted by law:
Pawshare Club is not responsible for any direct or indirect damages arising from your use of the Platform or your interactions with other Users.
We are not party to pet-sitting agreements or disputes between Users and do not vet, monitor, or guarantee Users' behaviour. Please exercise good judgment, caution, and respect at all times.
In no event shall pawshare club’ total liability exceed the amount you paid to use our services, if any.
11. Indemnification
You agree to indemnify and hold harmless pawshare club, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses,
or expenses, including reasonable attorney's fees, arising out of or in connection with:
Your use of the app or services.
Your violation of these Terms and Conditions.
Your violation of any rights of another party, including intellectual property or privacy rights.
12. Termination
We reserve the right to suspend or terminate your access to our app and services at our sole discretion, without notice, for any reason, including violation of these Terms and
Conditions. Upon termination, your right to use our services will cease immediately.
13. Dispute Resolution and Arbitration
Any dispute arising out of or relating to these Terms and Conditions might be resolved through binding arbitration, rather than in court, in accordance with the arbitration rules of
respective geographical location.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of respective geographical location, without regard to its conflict of law principles. Any
legal action or proceeding arising out of or related to these terms shall be brought exclusively in the courts of respective geographical location
15. Age Requirement
Pawshare Club is designed exclusively for individuals aged 18 years or older. By creating an account or using our services, you confirm that you meet this minimum age
requirement. Individuals under 18 years of age are strictly prohibited from accessing or using the platform.As a user, you are solely responsible for ensuring that your account details are accurate, secure, and comply with our age restriction. If we discover that a user is under 18, we
reserve the right to terminate the account and delete any associated data immediately.By using Pawshare Club, you agree to comply with all applicable laws in your jurisdiction, including those related to age restrictions for online services.
16. Changes to Terms
Pawshare Club reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use
of our app after any such changes constitutes your acceptance of the new terms.
17. Refund and Subscription Policy
Subscriptions renew automatically at the end of each billing period (e.g., monthly or annually), unless cancelled
We may change plan prices or features; we’ll notify active subscribers in advance.
You can cancel any time via subscription page. Cancellation takes effect at the end of the current billing period (you retain access until then).
Assisted cancellation. If you can’t access your account or subscription page, email info@pawshareclub.com from your registered email address; we’ll process it and confirm by email.
All payments made through Pawshare Club are non-refundable unless otherwise required by law
When requesting a refund, email info@pawshareclub.com with: account email, invoice number, date, amount, and reason. We aim to respond within a few business days
We will refund or credit where:
Duplicate billing or our billing error occurs (refund of incorrect charges).
No refunds are available for change of mind or for any unused portion of a billing period once it has commenced, except as required by law (including the Australian Consumer Law) or under our 30-day Money-Back Guarantee for eligible campaign sign-ups.
We don’t control bank/issuer fees, currency conversion, or taxes applied by others. Those charges are your responsibility unless caused by our error.
18. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us via info@pawshareclub.com